Quality 4.0 for CEOs: What Are the Benefits for the Company?
It has been mentioned how the approach to Quality in the context of the Fourth Industrial Revolution involves decisions that directly impact the top management of the company. Let's look in more detail at why this happens and what advantages it brings to involve CEOs in next-generation quality.
Quality 4.0 generally allows the transformation of corporate culture, leadership style, collaboration methods, and compliance. This happens for several reasons.
First: A Quality 4.0 strategy allows the alignment of production quality with corporate strategy. Many manufacturers today have this goal and include a series of targeted "use cases" within their Industry 4.0 strategies aimed at improving quality through new technologies, especially Big Data. Only 16% of manufacturers worldwide can truly connect their corporate quality objectives with their actual operations.
Second : An effective Quality 4.0 strategy enables the organization to address long-standing issues, such as quality discrepancies from targets, the inability to make data-driven decisions reflecting product non-quality, and the lack of visibility into cross-functional causes of non-quality. Adopting a Quality 4.0 approach over time helps overcome some of these non-quality issues, particularly through the modern use of data-related technologies.
Terzo: Quality 4.0 strategies often provide indirect large-scale benefits in business functions not necessarily linked to production. For example, the introduction of Big Data technologies requires the modernization of the so-called "Data Estate," the entire data collection and management platform, which, once transformed, can benefit the whole company. Corporate roles evolve accordingly, including the role of the Quality Manager, which is also moving towards a 4.0 perspective. This will be discussed at the event"The Era of Quality 4.0: A New Approach to Processes and a New Role for the Quality Manager" on September 27, 2018.
Quality 4.0 as a Value-Generating Transformation Approach
Manufacturers applying Quality 4.0 strategies are realizing real value for their companies in terms of improved quality, lower production costs, overall operational efficiency, market share, and brand value.
The technologies enabling these new quality approaches include:
- Quality Management Software and Quality 4.0
- IoT technologies based on Connected Devices and Edge Devices
- Cloud technologies for data storage
- Big Data and Data Lakes for managing large amounts of data
- Machine Learning and Artificial Intelligence
The introduction of these technologies can occur gradually, but it inevitably involves the CEO's agenda. The motivation for quality is now too strong to be overlooked for long.
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