Features
- Classification and codification of product defects through a multi-layered defect catalog (i.e.: defect, cause, solution);
- Alerts based on the priority of activities and their level of severity (alarm escalation);
- Management of activity progress signatures and their records;
- Management of the Return process, compilation and automatic sending of the RMA (Return Material Authorization) with the list of claims and parts for which you authorize the customer to make the return for analysis and possible restoration.
